The Hex Wildlife Hotel – Where the Wild Meets Wonderful

Tucked away in the heart of the Yorkshire Wildlife Park Resort, The Hex Wildlife Hotel is anything but ordinary. It’s a place where luxury meets nature, and guests can wake up to the sight of polar bears, lions, or tigers just outside their window.

For Becky Dyche, Head of Accommodation, delivering a memorable guest experience is all about the details, right down to the linen. As she explains, the comfort and cleanliness of a room play a critical role in shaping a guest’s overall impression. That’s why choosing the right linen supplier is so important. Becky shares what the team at Hex looks for in a linen partner.

A Wildly Unique Guest Experience

What sets The Hex apart is more than just its stunning design or the wildlife on its doorstep (though that’s pretty spectacular). It’s the feeling guests get from the moment they arrive, like they’re stepping into somewhere special, where every little detail has been thought about.

Guests can enjoy a full English breakfast or grab lunch and dinner at Wild’s Café Bistro. Families love the Evolution Experience restaurant, where meals come with a side of dragons and dinosaurs—seriously. It’s fun, immersive, and perfect for kids and grown-ups alike.

And when you’re ready to explore, the Yorkshire Hive is right next door. This charming retail village is full of independent shops, cafés, coffee stops, and even bridal boutiques. Children can blow off steam at Uproar Play Barn, a paradise of slides, jungle gyms, and games.

Even with all this on offer, what really makes The Hex shine is its friendly, down-to-earth atmosphere. It’s got all the standards of a big-name hotel, but the warmth and welcome of somewhere much more personal.

Why Linen Matters (A Lot)

Opening a hotel like Hex meant getting everything right from day one. And when it comes to the guest experience, linen plays a surprisingly big role.

Fresh, soft, beautifully presented bed linen is about more than appearances; it’s about comfort, hygiene, and that all-important first impression. Becky and her team knew they needed a supplier who could keep up with the fast pace of hospitality, without ever dropping the ball.

Unreliable deliveries or poor-quality products were just not options. The team wanted a partner they could count on—one who understood the pressures of running a hotel and could deliver on time, every time.

The Word on CLEAN

In hospitality, word-of-mouth counts for everything. Everyone knows everyone, and reputations travel fast. So when Becky and her team asked around, CLEAN’s name kept coming up, for all the right reasons. Other hotels praised their professionalism, flexibility, and how easy they were to work with. That was enough for the team at Hex to pick up the phone and book a meeting.

After an initial chat, CLEAN provided linen samples and helped calculate what the hotel would need. The team chose CLEAN’s Lucia range—stylish, durable, and soft to the touch. With its crisp white finish and cotton-rich blend, it not only looked the part but felt just right for guests. Most importantly, CLEAN didn’t just deliver a product, they delivered a partnership.

Trust, Flexibility, and Reliability

From the very beginning, CLEAN proved they could be trusted. Deliveries turned up when promised, the quality was consistent, and any last-minute changes were handled without fuss.

So when the original contract came to an end, there was no hesitation. In March 2025, The Hex Wildlife Hotel signed on for another three years. For Becky and the team, it was a no-brainer.

Moving Forward, Together

CLEAN continues to supply The Hex Wildlife Hotel with fresh, high-quality linen on a regular, reliable schedule. And it’s not just about clean sheets—it’s about shared values: quality, integrity, and great service.

For hotels looking for a linen supplier who truly understands the hospitality industry and acts more like a partner than just a provider, The Hex team has one piece of advice: call CLEAN.